Why isn't my transaction showing?

Modified on Fri, 17 May 2024 at 02:15 PM

Payments regulations, which pertain to all transactions (from payments in error and fraud prevention to anti-money laundering provisions), can sometimes cause delays in resolving transactional issues. As with all money providers, TallyMoney is required to follow these protocols. We appreciate it can be very frustrating when a transaction does not complete as expected, but we are not legally permitted to disclose detailed information. 

For further details, visit: https://www.cps.gov.uk/legal-guidance/proceeds-crime-act-2002-part-7-money-laundering-offences


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